Privacy Policy

This Privacy Policy explains how TVARA by Sonali (“TVARA”, “we”, “us”) collects, uses and protects information when you visit https://www.tvarabysonali.com or place an order with us.

Information We Collect

We collect information you provide directly (name, email, phone, shipping address, order and customisation details) and information collected automatically via cookies and analytics tools (Google Analytics 4, Microsoft Clarity) such as pages visited and general device information.

How We Use Your Information

To process and fulfil orders, communicate order status, respond to customisation and support requests, and improve our website and product offering. We do not sell your personal information.

Payment & Shipping Partners

Payments are processed by Razorpay; we do not store your card or bank account details. Shipments are fulfilled via Shiprocket and its courier partners, who receive the shipping information necessary to deliver your order.

Cookies

We use cookies and similar technologies for essential site functionality and analytics. You can control cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at tvarabysonali@gmail.com.

Contact

Questions about this policy can be sent to tvarabysonali@gmail.com or +91 62670 54886.