Returns & Exchange Policy

Eligibility

Ready-stock items may be exchanged within 7 days of delivery if unworn, unwashed, with tags intact and in original packaging. Sale items and customised/made-to-measure pieces are final sale unless the item arrives damaged or defective.

How to Request an Exchange

Write to tvarabysonali@gmail.com with your order number and reason for exchange. Our team will confirm eligibility and arrange reverse pickup where available.

Damaged or Incorrect Items

If you receive a damaged, defective or incorrect item, contact us within 48 hours of delivery with photos of the issue — we will arrange a replacement or refund at no extra cost.

Refund Timeline

Approved refunds are processed to the original payment method within 7–10 business days of the returned item passing quality check.